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Features

Discover a world of smooth features that optimise every aspect of your work.

Our dialer is a complete Contact Centre as a Service with the features you want.

read about the latest features here:

Outbound
Call with Predictive Dialer, Preview Dialer or Click Dialer, depending on your needs. Create campaigns in one click.
Inbound
Callbacks from leads are routed in automatically with callblending for maximum efficiency.
Meeting booking
Book online or in-person meetings. See attendee status and sync calendars. All from one light, elegant interface.
Autopilot
Automate processes and sit back. With Autopilot you build your own flows and processes that do the work for you.
E-sign
E-sign by SMS to get written acceptance for consumer sales. It couldn’t be simpler.
Dashboard
User monitor, charts and statistics give you a 100% overview of your business and help you make the right decisions.

Personal number

Show only your own number – if you want to

1-click campaign

As easy as it sounds. You’re up and running straight away.

Personal inbound

Take calls in your personal queue

Manage leads

Simple import. Control your lists.

Powerful search

Search customer cards, calls, orders and bookings

Magic button

Link buttons to URLs with templates

Automatic settings

All settings are inherited unless you decide otherwise. 

User management

Drag and drop at its best

Listen in

Listen in live or afterwards

Coaching

Rate calls and use call search to find them

Customer card editor

You have full control over the layout of your different customer cards

Quality assurance

Search, listen, approve, rate, send back

Security

We work according to the ISO 27001 guidelines, and every year the system undergoes a test in which an external party audits its security and tries to hack it – a so-called penetration test. To minimise the risk of account takeover, you can enable 2FA on your account or set a policy requiring all users to have 2FA enabled. All communication in the system, including telephony, is of course encrypted to the highest level.
Security settings for users in Callmaker
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CM Software Callmaker AB
556999-9971
Stora Badhusgatan 18
411 21 Göteborg
Sweden