As easy as it sounds. You’re up and running straight away.
Personal inbound
Take calls in your personal queue
Manage leads
Simple import. Control your lists.
Powerful search
Search customer cards, calls, orders and bookings
Magic button
Link buttons to URLs with templates
Automatic settings
All settings are inherited unless you decide otherwise.
User management
Drag and drop at its best
Listen in
Listen in live or afterwards
Coaching
Rate calls and use call search to find them
Customer card editor
You have full control over the layout of your different customer cards
Quality assurance
Search, listen, approve, rate, send back
Security
We work according to the ISO 27001 guidelines, and every year the system undergoes a test in which an external party audits its security and tries to hack it – a so-called penetration test. To minimise the risk of account takeover, you can enable 2FA on your account or set a policy requiring all users to have 2FA enabled. All communication in the system, including telephony, is of course encrypted to the highest level.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.