A predictive dialer calls several numbers in parallel and connects the call to an available sales rep as soon as someone answers; a data model adjusts the number of lines so that waiting time stays short and few calls are dropped. A preview dialer shows the customer card before the call is connected so the sales rep can prepare – ideal for projects where each call demands more.
With the predictive dialer, the wait until the next answered call can be as short as three seconds. Sales reps don’t need to dial numbers or wait for ringing.
One. But we usually recommend at least two or three, to get a good balance between waiting time and dropped calls.
No. The dialer dials exactly what’s needed to keep your sales reps busy, which means you can work efficiently even with lead lists that have low answer rates.
Yes. With outbound blend you group campaigns so that the predictive dialer delivers calls from the whole group to one user. Normal permissions still apply, so a user only receives calls from campaigns they have access to.
You can listen in directly in the system or via any phone number, record calls and search for calls by outcome, length and rating (1–5). Calls can also be transcribed with an AI model trained on Swedish and summarised automatically, so you can quickly see the gist of a call without listening to all of it.
Yes. Callmaker has a module with built-in AI noise reduction from IRIS Clarity that filters out background voices and noise in real time.
Book a demo and we’ll go through the system together. It usually takes a few hours from becoming a customer until you can start taking calls in the system.
